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Manual 1 · Chapter 8

If it does not work

Applies to KoonScan version 1.1.1Download this manual (PDF)

What you see What you do
"dotnet" or "npm" is not recognized Close PowerShell and open a new one. If that does not help: redo chapter 1.
npm: "running scripts is disabled on this system" Once only: Set-ExecutionPolicy -Scope CurrentUser RemoteSigned (chapter 1), or type npm.cmd instead of npm.
"A positional parameter cannot be found" You pasted several commands on one line. Type each line separately and press Enter.
"Pincode:" seems to hang Normal: the PIN is invisible while you type. Type it, press Enter, and once more to confirm.
Port 5080 already in use The KoonScan service or an old development version is still running. Stop-Service KScan (as administrator) or close the other PowerShell window.
Start screen: "No connection to SAP" Read the message in the PowerShell window. Check BaseUrl, CompanyDb, user, password and the fingerprint. Is the Service Layer running (Services → SAP Business One Service Layer)?
Error about the Service Layer certificate Copy the fingerprint again (chapter 4); it changes after a new SAP certificate.
Error about SQL Server or "Login failed" Is the server name right (localhost\KSCAN)? Your own Windows user must be allowed to create a database (whoever installed KoonScan-Setup is sysadmin on KSCAN).
Message about SQL queries or authorisation (403) The SAP user must be a superuser, or have the authorisations "Modify SQL Queries in Service Layer" and "Service Layer SQL Query".
PIN no longer works Did the PinPepper change? Put the old one back, or give everyone a new PIN (chapter 5).
Back to the demo Temporarily rename appsettings.Local.json (for example to .off) and start KoonScan again.