Manual 3 · Chapter 12

Counter sales, credit notes and packing

Applies to KoonScan version 1.1.1Download this manual (PDF)

For the counter you need the Sales permission; packing falls under Picking & delivery. You do not take payment in KoonScan but at the till or in SAP.

Selling at the counter#

A customer comes to collect something. KoonScan posts the delivery and the invoice in one go.

1. Tap the Sales tile and then Counter sale 1. You start a credit note with Credit note 2.

2. Check that the right customer is there 2. Usually the regular counter customer is already filled in. Another customer? Tap Change and look up the customer by name or code.
3. Scan the bin location you pick it from and then the item 3. Change the quantity if needed.
4. Tap Add 4. Do this for every item. Everything scanned? Tap Post to SAP and confirm.

5. KoonScan shows the number of the delivery and the invoice, with the invoice total 5. Take payment at the till or in SAP.
6. Next customer? Tap New posting 6.

Making a credit note#

A customer brings something back from an invoice. KoonScan makes a credit note and puts the stock back.

1. Tap Sales → Credit note and scan the number of the invoice 1 (or type it).

2. Scan the item and enter the quantity that comes back 2. More than on the invoice is not possible.
3. Look at the bin location it goes to 3. Another bin location? Tap Change or scan the bin location.
4. Tap Add 4 and then Post to SAP.

Packing a delivery#

You divide a delivery over boxes or pallets. KoonScan puts the packages on the delivery in SAP and prints a label per package.

1. After picking, tap Pack next to the delivery. Or: tap Picking & delivery → Pack 1 and scan the number of the delivery.

2. Scan an item 2. It goes into package 1 (KoonScan creates the package by itself). A box barcode counts as the whole box.
3. Next to Type, tap Change 3 and choose the type, for example "Large box".
4. Do you know the weight? Next to Weight, tap Change 4 and enter it (kg).
5. Is the box full? Tap New package 5 and carry on scanning. Tapping a line fills in the quantity that still has to be packed.
6. Done? Tap Save in SAP 6 and then Save.

7. Tap Print label 7 and stick its label on each package.