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Manual 2 · Chapter 6

Entering the licence key

Applies to KoonScan version 1.1.1Download this manual (PDF)

You get the key from the customer portal. A key is valid for one SAP company: the company database (CompanyDB) you entered when you bought the licence or started the trial.

Getting the key from the customer portal#

  1. Open portal.koonsystems.com and sign in.
  2. Click Licences and then your KoonScan licence.
  3. Click Copy key. (Or Download .lic: a file with the key, handy if you enter the key on another computer.)

No licence yet? In the portal, under Licences, fill in the SAP company database (for example SBODEMO_NL) and click Start trial.

Entering the key#

  1. Go to Administration → Licence and paste the key in New key 1 (everything from KoonScan- onwards).
  2. Tap Save key 2.
Licence screen with the New key box

Good to know#

  • Devices: the key is valid for a maximum number of devices at the same time. Under Logged in you see who is working where. Sign out device frees the place; the employee has to sign in again on that device and their work is kept.
  • Reminder: thirty days before the end date everyone gets one reminder, and in the last seven days every day.
  • Expired: then only Stock works, until there is a new key. There is no extra time.
  • Automatic renewal: with a licence per month or per year, KoonScan itself fetches the new key from koonsystems.com, twice a day (the server needs internet for that; only the KoonScan version is sent). Under Licence → Automatic renewal you see Last checked and Last successful, you can tap Check now, and you can switch it off. Switched off, or no internet on the server? Then copy a new key from the customer portal before the current one expires, and enter it here.
  • Key from: says where the current key comes from: Admin screen (entered here) or appsettings.Local.json (entered by your IT supplier in the settings file). A key entered here takes precedence. Remove key deletes the key entered here.
  • Licence number and Key number: a key from the customer portal shows the Licence number (stays the same for your licence) and the Key number (new with every key). A trial shows "trial" after the customer.
  • Withdrawn key: if KoonSystems withdraws the signature of a key, the licence screen says so and only Stock works. With automatic renewal KoonScan fetches a new key itself (tap Check now); without internet, enter a new key by hand.
  • Without a key: free version, only Stock. A trial key (7 days, free) opens everything.

When the key is not accepted#

Message What you do
This key is not for this company (…) The key belongs to another SAP company. In the customer portal, check the installation of the licence (Change installation, at most twice in 12 months), or start a trial for this company.
This is not a licence key. Copy the whole key (starts with KoonScan-). Copy the key again with Copy key and paste it in one go.
This key runs longer than a key from the customer portal may Fetch a new key in the customer portal or ask KoonSystems.
KoonSystems has withdrawn the signature of this key Tap Check now under Automatic renewal, or copy a new key from the customer portal.
This key is for another KoonSystems product You copied the key of another product. Take the KoonScan licence in the portal.