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Manual 3 · Chapter 8

Returns, receiving without an order, stock in/out

Applies to KoonScan version 1.1.1Download this manual (PDF)

Return from a customer or to a supplier#

  1. Tap the Returns tile and at the top choose From customer or To supplier 1.
  2. Scan the number of the delivery (from a customer) or the goods receipt (to a supplier) 2, or choose a return request from the list.
  3. From a customer: scan the item; the bin location is suggested. To a supplier: first scan the bin location you are taking it from, then the item.
  4. Tap Add and then Post to SAP.
Returns screen with the choice From customer or To supplier

Return without a document#

Does something come back without a delivery or return request, or does something go back to a supplier without a goods receipt? Then you choose the customer or supplier yourself.

  1. Tap the Returns tile, at the top choose From customer or To supplier, and at the bottom tap Without document 1.
Returns screen with the Without document button
  1. Type part of the name or code of the customer (or supplier) 2 and press Enter.
  2. Tap the right customer 3.
Search field for the customer or supplier with the results
  1. Scan the item 4. To a supplier: first scan the bin location you are taking it from.
  2. Does your company ask for a return reason? Tap the Return reason line 5 and choose the reason, for example "Damaged".
  3. Tap Add 6. Everything scanned? Tap Post to SAP.
Item with the Return reason line and the Add button

Receiving without a purchase order#

  1. Tap Receiving and then Without purchase order at the bottom. Search for the supplier by name or code 1 and tap it.
  2. Scan the items (the bin location is suggested), tap Add and post.
Receipt without purchase order screen with the search list for suppliers

Adding or removing stock, without a document#

  1. Tap the Stock in/out tile and choose Goods receipt 1 (add) or Goods issue 2 (remove).
  2. Choose the reason (for example "Breakage"). Scan the bin location and the items, tap Add and post.
Stock in/out screen with Goods receipt and Goods issue